Accessing Your Paddle Customer Portal

When you purchase a paid Elfsight subscription, you also gain access to a secure portal where you can easily handle your billing details. This article explains what the Paddle Customer Portal is and how to access it to manage your subscription.

What Is the Paddle Customer Portal?

Paddle is our trusted payment vendor that securely processes all Elfsight transactions. So if you receive an email or payment notification from Paddle — don’t worry! It’s simply related to your Elfsight subscription.

You can manage your subscription either directly in your Elfsight Dashboard or through the Paddle Customer Portal. It's a secure hub where you can find and manage all your purchases made through Paddle. In one place, you can:

• Review past payments and view your subscription details.
• Update payment details when your card changes or expires.
• Download invoices or edit your billing address.
• Cancel your subscription if it's no longer required.

How to Log In to Your Paddle Customer Portal

Follow these quick steps to access your subscription in Paddle:

1

Open the Paddle Customer Portal using the direct link or find the email titled “Your subscription to Elfsight” in your inbox and click the Update link:

2

On the sign-in page, enter the email address you used during checkout, complete the CAPTCHA, and click Sign In:

You’ll see a confirmation message that a sign-in email has been sent to your inbox:

3

Check your inbox for an email with the subject “Your Elfsight sign in link”.
Click View my account to log in:

That’s it — you’re in! 🎉 You can now view invoices, manage subscriptions, and update your payment details from the Paddle Customer Portal.