Canceling your paid Elfsight subscription

Saying goodbye is never easy. If you're canceling due to any issues or confusion, we’d love to help! Reach out to our Support Team, and we’ll assist you right away.

Otherwise, this guide will walk you through how to cancel or reactivate your subscription, and answer common questions to help you make the best decision.

Canceling Your Subscription

If you're sure about canceling your subscription, follow the steps below.

1

Click on your Profile Icon and go to the Billing tab:

2

Select the subscription you wish to cancel, click the three dots, and choose Cancel Auto-Renewal:

3

Click Continue to cancel on the two confirmation pages:

4

Select the reason for canceling your subscription:

5

Click Yes, Cancel Me to complete the cancellation:

You're all set! You won’t be charged again for this subscription. You'll continue to have access to paid features until the end of the current billing period. After that, your subscription will be fully terminated and automatically switched to the Free plan.

For example, if you subscribed on February 20, 2024, and canceled on March 20, 2024, your plan will remain active until February 20, 2025. After February 20, 2025, your plan will automatically switch to the Free plan.

Reactivating a Canceled Subscription

If you change your mind before the end of the billing period, you can reactivate your subscription by clicking the Reactivate button on the Billing tab:

FAQ