Adding Address & VAT to Your Invoices in Paddle Customer Portal

Paddle is our trusted payment vendor that handles all Elfsight transactions. It provides a secure hub where you can manage all your purchases and subscriptions – the Paddle Customer Portal.

In this article, we'll guide you through the steps to edit your invoice details, such as adding your address and VAT information if you missed this step during checkout.

Before You Start

If you need to edit your invoice, please first check if you see a View Invoice button next to your payment in the Billing tab of your Elfsight Dashboard:

If you can only download your invoice, it means you need to edit it in the Paddle Customer Portal. Follow the instructions below to make the necessary changes.

Editing Your Invoice in Paddle Customer Portal

If you need to edit your address or add VAT to your invoice, follow these steps:

1

Log in to the Paddle Customer Portal using the link in your Elfsight subscription confirmation email or via the direct portal link.

For detailed login instructions, see Accessing Your Paddle Customer Portal.

2

Select the transaction and invoice you want to update in the Payment tab:

3

Click the Update Invoice button in the payment details:

4

In the popup window on the left, fill in the required fields, including your Full Name, Company Name, VAT/Tax ID, and full billing address.

Once you've filled in all the necessary fields, click the Update Invoice button:

Note: You can edit your invoice only once. Please ensure all necessary fields are correct before proceeding.

5

Confirm the invoice update by clicking the corresponding button:

That's it! You've successfully updated your invoice. 😊

FAQ