Where to Find and Download Your Invoice
All financial transactions are securely handled by Paddle, our trusted payment processor.
After subscribing to a paid plan, your invoice will be sent to the email you provided at checkout. It will also be available in your Elfsight Dashboard and in the Paddle Customer Portal — a secure platform where you can manage your purchases and subscriptions.
This guide shows how to find your invoices in both your Elfsight Dashboard and the Paddle Customer Portal.
In this article
Access Invoice in Elfsight Dashboard
You can easily view your subscription history and invoices directly from your Elfsight account. Follow these steps to access your invoice:
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Open your Elfsight Dashboard and navigate to the Billing tab:
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In the Payment History section, click the Download icon to save your invoice as a PDF:
If you don’t see any buttons next to your transactions, please contact our Support team for assistance with obtaining the invoices.
Find Your Invoice in Paddle Customer Portal
To locate your invoice in the Paddle Customer Portal, follow these simple steps:
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Log in to the Paddle Customer Portal using the link in your Elfsight subscription confirmation email or via the direct portal link.
Check out this guide for detailed login instructions: Accessing Your Paddle Customer Portal. - 2
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Once logged in, go to the Payments tab and select the transaction and invoice you need:
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Click View Invoice button to open your invoice:
The invoice will open in a new tab, where you can view or download it with ease. 🙌🏻