How to provide access to your Wix website

Sometimes Elfsight Support Team might request temporary access to your Wix website's admin panel. This article explains the reasons why and the way of sharing access.

In this article

Why we might need access

Here are the basic reasons:

  • to help you install your widget
  • to fix compatibility issues
  • to customize your widget

3 easy steps to provide access

To give us access you need to add a new temporary user. This is how you can do it:

1
Log in to your Wix website's backend and go to Settings:

Find Roles and Permissions in General section and click on it:

2
You will be redirected to the editing window. Click Invite People:
3
Add [email protected] email address, choose Website Manager role and click Send Invite:

The user Efsight with [email protected] email has been added.

Remove Elfsight user

It’s important to delete the users you gave access to your website's backend to when they no longer need it.

1
Log in to your Wix website's backend and go to Settings:

Find Roles and Permissions in General section and click on it:

2
Find the user Elfsight with [email protected] email and click Remove:

The user Elfsight with [email protected] email has been removed.

Is it safe to provide Elfsight with access?

We request access to a website's backend to work with our widgets only. Our high skilled developers who are extremely good at Wix will come to the rescue and make things right for you! We're not going to work with any other elements on your website.

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