Why does my widget have a scroll bar on Wix?

Seeing a scroll bar next to your Elfsight widget on Wix? Don’t worry — it’s a common issue and easy to fix. In this article, we’ll explain why it happens and how to remove it.

Why the Scroll Bar Appears

When you add an Elfsight widget to your Wix website, you may notice a scroll bar inside the widget:

Scroll bar appearing in an Elfsight widget on Wix

Wix uses an iframe-based structure, which places widgets inside containers with fixed dimensions. If the widget content doesn’t fit this space, a scroll bar appears.

How to Remove the Scroll Bar

To remove the scroll bar, install the widget outside the iframe. The method depends on your widget type:

🚀 Floating widgets

Widgets that stay visible while users scroll (e.g., popups or chats).

Add a floating widget on Wix →

📌 Static widgets

Widgets embedded in a specific place on the page.

Want to learn more about floating and static widgets? See Floating and Static widgets: Understanding the difference.

If you'd rather not handle the setup yourself, our team can help. Just fill out the installation form and mention that the widget needs to be installed outside the iframe.

You can also contact our Support team directly — we’ll be happy to assist. 💫

Did this article answer your question? Share your feedback: Thanks for sharing your feedback. It helps us grow! There was a problem submitting your feedback. Please try again later.

Still looking for assistance? Contact Us Contact Us