View Limit: Everything you need to know

Views is Elfsight major metric, which is also the defining factor of our price formation. You may be confused why the number of views doesn't correspond with the numbers you see in Google Analytics or other analytics tools, how we measure them and why you always run out of views too fast. In this article, we're going to shed some light on how this metric actually works. 

In this article

What are views?

The majority of Elfsight subscriptions have specific views limit. One view is counted each time someone enters the page where the widget is installed. 

Views is the defining factor of our price formation: the higher your website's traffic is, the more expensive plan you need to choose. It works this way because the more people see our widgets, the bigger server capability we need to maintain. 

Please note that:

  • Views ≠ Unique visitors of the page
  • Views ≠ Clicks on the widget
  • Views ≠ Times the visitor actually sees the widget (e.g. scrolls to the widget installed at the bottom of the page)

How does views limit work?

Each time your website's visitor opens the page with the widget, the widget loads, and it counts as one view. 

Views limit is the limit of times the widget can be loaded on your website(s). Views limit is set for an entire app, not per each widget or website. If you have two widgets of the same app or if you've installed the widget on two different pages, the views will still sum up. If you have two widgets of the same app on one page, that'll also be two views instead of one. 

If you think that you've run out of views too fast, here's the article which explains why it might have happened - Why my views have gone so fast. Please keep in mind that your own views are counted too, unless you're logged in to your Elfsight account while editing/browsing the page with the widget. 

Checking your view limit

After installing a widget, you need always stay up-to-date with your app views limit to check if you have enough views for the created widgets. In this article, we're going to describe the views insights you can find in the new Elfsight Dashboard 3.0.

In case you're using our old dashboard, please take a look at this article - Checking your widget’s statistics to find out where to check your views usage.

To find the page with the views limit, first, select the app in the left-side menu. In our example, we'll use Google Reviews:

Click on the Views statistics in the top right corner of the screen:

There you will be able to see all the insights on the selected app's performance: Here is what you can find there:

1
Views Forecast. Notification you will get when there is a chance that you'll run out of views before your next reset date. According to daily views limit, the system automatically calculates how many days are left before your widgets get deactivated.

2
Views. Number of monthly views you have already used out of total number of views provided by your app subscription.

3
Days to Reset. Number of days left until the next monthly reset day.

4
Subscription. Current plan of the selected app subscription.

5
Views Chart. Visual statistics on views per day for the selected month. It will help you easily understand the usage of the limit and check the dynamic of your views to avoid unexpected deactivation.

6
Views per widget. Views limit on each created widget. Here you find how much views were used per widget and its ratio to the total number of views.

In case you have questions about your views limit or widgets in general, please feel free to reach out to our Support team, we will be happy to straighten the things out for you.

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