View Limit: Everything you need to know

Elfsight views are more than just a metric; they're a key factor in your subscription plan. If you're confused about how views are calculated or why they don't match your other analytics, this article will provide the clarity you need. Let's dive into how views work and how you can keep track of them efficiently.

Choose your question

What are views?

Most Elfsight subscriptions have a view limit - Pricing.

A view is counted each time someone loads the page with your widget. Every time your website's visitor opens the page with the widget, the widget loads, and it counts as one view.

  • Views ≠ Unique visitors of the page
  • Views ≠ Clicks on the widget
  • Views ≠ Times the visitor actually sees the widget (e.g., scrolls to the widget installed at the bottom of the page)

Most Analytics tools count unique visitors, which is not the same as Elfsight views.

The number of views affects our pricing: higher website traffic requires a more expensive plan because more views mean higher server demands.

How does view limit work?

View limit is given per month and applies to the entire app, not individual widgets or websites. If you have multiple widgets of the same app (e.g., two Google Reviews widgets) or the same widget on different pages, the views add up. When loading two widgets of the same app on one page, it will count as two views.

If you think you're running out of views too quickly, check out this article - Why my views have gone so fast.

Please note that you also need to stay logged in to your Elfsight account on the same browser and device where you work on your website. This will prevent your own views from being counted - Why I ran out of views while building my website.

How do I monitor my view limit?

If you exceed the view limit, the widget on your website will get deactivated until the next refreshment date or until you upgrade to a higher plan - Why my widget has been deactivated.

Monitoring your view statistics is crucial. For that, use the Views tab available in the top right corner of each app:

By clicking on it, you can check your detailed view stats:

1
Views Forecast
Alerts you if you might run out of views before the next reset date, based on your daily views limit.

2
Views
Number of views used out of your total monthly allowance.

3
Days to Reset
Days left until your views reset.

4
Subscription
Current plan for the selected app.

5
Views Chart
Daily views statistics for the month, helping you track usage and avoid unexpected deactivation.

6
Views per widget
Views used per widget and its ratio to the total views.


Regularly monitoring your view statistics is essential to avoid interruptions in your widget service. By understanding how views are counted and keeping track of your usage, you can manage your Elfsight subscription more effectively 🙌🏻

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