Why my own views are counted in Firefox

Our system doesn't count your own views if you are logged in to Elfsight on the same browser and device where you work on your website.

However, Firefox users might still see their views counted even when logged in. This issue arises due to specific Firefox settings, especially the Cross-Site Cookies setting. To fix this, disable this setting by following these steps:

1
Go to the Privacy & Security tab in your browser settings. Switch from Standard / Strict privacy mode to Custom, and  choose not to block cookies:
2
If you also work on your website on mobile, open Firefox there, too. Go to Settings → Tracking Protection and switch to Custom mode:

Once it's done, your own views will no longer be counted.

If disabling this setting is not an option, we recommend using a different browser while working on your website. Please note that Safari has similar issues. For instructions on Safari, refer to the article - Why my own views are counted in Safari.

In case you have discovered this article a bit too late and your own views have already been counted, please contact our Support Team. We'll gladly rectify this situation for you.

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