Why my own views are counted in Firefox

As you may already know, our system doesn't count your own views by default. To prevent your own views from being counted, you simply need to stay logged in to Elfsight on the same browser and device where you work on your website.

Having trouble understanding how our metric system (views) works? Please refer to these articles for more information:

1) View Limit: Everything you need to know
2) Why I ran out of views while building my website

However, users of Firefox may experience an issue where their views are still counted even if they're logged in. This happens due to specific settings of the Firefox browser, particularly the Cross-Site Cookies setting. Therefore, to resolve this issue, you need to disable this setting. To do so, please follow the simple steps below.

Go to the Privacy & Security tab in your browser settings, switch from the Standard / Strict privacy mode to Custom, and then choose not to block cookies:
Following that, open your browser on mobile (if you use mobile to work on your website, too), go to SettingsTracking Protection and switch to the Custom mode there, too:

Once it's done, your own views will no longer be counted.

If disabling this setting is not an option for you, we recommend using a different browser when working on your website.

However, please be aware that Safari has the same peculiarity. If you require instructions for Safari, please refer to the following article - Why my own views are counted in Safari.

In case you have discovered this article a bit too late and your own views have already been counted, please contact us. We'll gladly rectify this situation for you.

Did this article answer your question? Share your feedback: Thanks for sharing your feedback. It helps us grow! There was a problem submitting your feedback. Please try again later.

Still looking for assistance? Contact Us Contact Us