Why did my views run out so fast?
You’ve created and installed your widget, and everything was working fine. Then suddenly, it got deactivated due to reaching the views limit. Why did this happen? Let’s break it down.
How are views counted?
The key thing to understand is how views are measured. A view is counted each time your widget loads on a page.
Keep in mind that Google Analytics and other tools measure views differently. Because of this, their numbers may not match Elfsight statistics.
For more details on how views work, see our guide: Views: everything you need to know.
Why did my views run out so quickly?
Here are the most common factors that affect your views count:
🧩 Installation method
If the widget code is added to your website template files, it automatically loads on every page. This increases views much faster than placing it on a single page.
🗂️ Number of widgets
The view limit for each plan is shared across all widgets per app. For example, 50,000 views on the Pro plan is a total limit for all widgets within one app, not for each widget.
🌐 Number of websites
The situation is the same here, as each load counts toward the limit. The more websites your widget is installed on, the more views it gets.
👤 Owner’s views
Stay logged into your Elfsight account while working on your site to avoid counting your own views. Note that Safari and Firefox may still count views due to their settings.
Check these articles for solutions: Safari guide and Firefox guide.
How can I avoid running out of views?
To avoid running out of views, choose your widget placement carefully. Start by testing it on a single page before adding it site-wide or getting a paid plan.
If you still reach the limit, it usually means your website has high traffic. In this case, upgrading your plan is the best option: Upgrading your subscription plan.
If you have any questions, feel free to contact our Support Team — we’re happy to help!