Why my own views are counted in Safari

Our system doesn't count your own views if you are logged in to Elfsight on the same browser and device where you work on your website.

However, Safari users may face an issue where their views are counted despite being logged in. This happens due to Safari's settings like Prevent Cross-Site Tracking and Block All Cookies. To resolve this, follow these steps to disable these settings.

On Desktop

1
Go to the Privacy tab in your browser settings and uncheck Prevent Cross-Site Tracking:
2
Click Advanced and uncheck the Block All Cookies setting, too:

On Mobile

1
Open the Safari app in your phone settings:
2
In the Privacy & Security section, toggle off Prevent Cross-Site Tracking:
3
Go to the Advanced tab and ensure Block All Cookies is turned off:

After disabling these settings, your views will no longer be counted.

If you cannot disable these settings, we recommend using a different browser while working on your website. Note that Firefox has similar issues. For Firefox instructions, refer to this article - Why my own views are counted in Firefox.

In case you have discovered this article a bit too late and your own views have already been counted, please contact our Support Team. We'll gladly rectify this situation for you.

Did this article answer your question? Share your feedback: Thanks for sharing your feedback. It helps us grow! There was a problem submitting your feedback. Please try again later.

Still looking for assistance? Contact Us Contact Us