Why my widget has been deactivated

In this guide, we’ll cover why your widget might be deactivated, what happens afterward, and how you can reactivate it.

Reasons for Widget Deactivation

If your widget is no longer visible on your website, it means you’ve reached your view limit. Each Elfsight plan has a monthly view limit, and exceeding it deactivates the widget.

Your site visitors won’t see the widget, and it will appear as if it was never installed. As the widget owner, you will see the following message in place of the widget on your website:

Please note that the deactivation message may look slightly different depending on the app.

Steps to Reactivate your Widget

Your widget will automatically become active again on the next view refresh date. 

To keep track of your views, check the Views tab in your Elfsight account. This tab shows your remaining views and estimates how many you'll need until the next refresh.

If you prefer not to wait, consider upgrading your subscription plan.

Benefits of Upgrading your Subscription

Upgrading your plan will immediately reactivate your widget and provide these additional benefits:

• Higher view limit: Keeps your widget running smoothly without interruptions
• More widgets: Allows you to create more widgets within your subscription
• No Elfsight widget logo (only for Free plans): Removes the Elfsight branding from your widgets