Why new posts don't show up in my Instagram Feed widget
If new posts aren’t appearing in your Instagram Feed widget, don’t worry! In this article, we'll explain why this might be happening and how to fix it.
In this article
Understanding how cache works
You might notice that new posts don’t appear in your Instagram Feed widget right away. This is perfectly normal and has to do with how the widget’s cache system works.
Our widget requests and stores images from Instagram in the cache, which helps reduce server load and speeds up your page. Every 48 hours, the cache refreshes, and the widget fetches the latest posts automatically—so you don’t need to do a thing! 🙂
However, if it's been more than 48 hours and your new posts still aren't showing up, feel free to contact our Support Team. We’ll be happy to help!
Instagram privacy settings
Your widget feed may stop updating if you recently switched your public Instagram account to private and have not connected your widget to your Instagram account. To check if your widget is connected, open the Sources tab:
And confirm if there's a Connect button:
If so, the widget is not connected and will only display posts pulled in before you switched your Instagram account to private. New posts published after the switch won’t appear in the widget feed. To resolve this, please follow the instructions in this article to connect the widget to your Instagram account—Setting the source of your Instagram Feed.