Why My Instagram Feed Doesn't Update
If new posts aren’t appearing in your Instagram Feed widget, don’t worry! In this article, we'll explain why this might be happening and how to fix it.
In this article
Understanding How Cache Works
You might notice that new posts don’t appear in your Instagram Feed widget right away. The widget uses a 48-hour cache, which helps the widget load faster and reduces the server load.
Once the cache refreshes, new posts will appear automatically in your widget.
Instagram Privacy Settings
Your widget feed may stop updating if you recently switched your Instagram account from public to private and haven't authorized it through the widget. To check your connection status, open the Content tab:
If you see a Connect button, your account is not connected:
In this case, the widget can only display posts that were available before your account became private. New posts won’t appear until you reconnect your Instagram account.
To resolve this, follow the instructions in this article: Setting the source of your Instagram Feed.
Need help?
Contact our Support Team if:
- Your new posts are still missing after 48 hours.
- You'd like to check whether a shorter cache interval is available for your source.
We'll be happy to assist! 🙌