Step 1: Set the Source of Your Facebook Feed
To start configuring your Facebook Feed widget, you first need to connect it to Facebook. Follow these steps to link your widget to a Facebook page.
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Important Notes
- Our Facebook Feed widget supports only Facebook Business Pages. Personal profiles or groups cannot be linked.
- To connect a Facebook page to your widget, make sure you have Full control or Partial control (Task access) for the page in question.
Connect Facebook to Your Widget
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Open your Facebook Feed widget editor and click Connect to Facebook:
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Log in to your Facebook account with your credentials:
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In the popup window, click Edit Access:
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Switch on all toggles in the Edit Requested Access window. This step is crucial; otherwise, Facebook may not grant full permissions and the connection may break:
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Click Continue as:
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Choose the required page from the dropdown menu and publish the changes:
Done! Your widget is now successfully connected to Facebook! 😊
Frequently Asked Questions
How do I connect a new widget to a different Facebook account?
To connect a Facebook Feed widget to another Facebook account:
- Open the widget editor in an incognito/private browser window, or log out of your current Facebook account.
- Click Connect to Facebook in the widget and sign in with the account you want to use.
Why doesn’t my Facebook page appear in the dropdown list?
There are several possible reasons:
- Your Business Page has access restrictions (e.g., country or age limits)
- Your Facebook account lacks the required page access to connect
- Some permission checkboxes were not enabled during the connection
To resolve this, check out our troubleshooting guide: Why doesn't my Facebook page appear in Facebook Feed.
What should I do if the Facebook connection stops working?
The Facebook token session is used to establish the connection. It may expire if you change your Facebook login credentials or if Facebook ends the session on its own.
In this case, try reconnecting the widget to Facebook. You can follow this tutorial: Reconnecting your Facebook Feed widget.