Providing access to your Opencart website
The Elfsight Support Team may occasionally need temporary access to your Opencart website to install a widget or address functionality issues.
This guide will show you how to grant us access and remove it when it's no longer needed.
In this article
Providing access
To share access with us, you need to add a new user in your Opencart dashboard. Here is how you can do it.
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Log in to your Opencart admin panel, select System → Users → Users. Click the + button to add new user:
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Fill in the user information:
- Username: elfsight
- User Group: Administrator
- First Name: Elfsight
- Last Name: Support
- Email: [email protected]
- Create and confirm password
- Set Status to Enabled
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Save the changes by clicking the corresponding button in the upper-right corner:
The user Elfsight with [email protected] email has been added.
All you need to do is to provide us with the login link, username and password for this user.
Removing Elfsight user
Once our work is complete, feel free to remove the Elfsight user from your website's backend. To do it, follow the steps below.
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- Go to System → Users → Users.
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Select the elfsight user and click bin icon:
That's it! The Elfsight user has been removed.
We only request access to your website’s backend to work on our widgets. Our skilled developers are here to assist and ensure everything runs smoothly. You can trust that your website is in safe hands! 🙂