Providing access to your Canva website

Elfsight Support Team may occasionally need temporary access to your Canva website to install your widget or resolve functionality issues.

This guide will show you how to grant us access and remove it when it's no longer required 😊

Providing access

To give us access, you need to share your project with us. This is how you can do this.

1

Log in to your Canva account and go to Projects. Choose the website you want to invite us to, click on the action button (...) → Share:

2

Fill in the following account information and click Share:

• Email: [email protected]
• Permissions: Edit

That's it. We will get a notification that we can now access your Canva website.

Alternatively, you can send us a collaborator link if that's more convenient for you. Within Collaborator link, choose:

• Who can access: Anyone with the link
• Permissions: Can Edit

Send us this link to [email protected], and relax while we handle the installation for you!

Removing Elfsight user

Once our work is complete, feel free to remove Elfsight user from your contributors. Here is how you can do this.

1

Log in to your Canva account and go to Projects. Choose the website you shared with us, click on the action button (...) → Share:

2

Click on Edit next to Elfsight user → Remove:

All done! Elfsight user has been removed.

We request access to a website's backend to work with our widgets only. Our team of highly skilled developers will make sure to successfully install the widget for you. Rest assured, your website is in capable hands!