How to provide access to Carrd website

Sometimes Elfsight Support Team might request temporary access to your Carrd website's admin panel. This article explains the reasons why and the way of sharing access.

Why we might need access

Here are the basic reasons:

• to help you install your widget
• to fix compatibility issues
• to customize your widget

3 easy steps to provide access

To give us access you need to add a new temporary user. This is how you can do it:

1

Log in to your Carrd website's backend, choose the website you'd like to share access to, and click on the Share icon:

2

Click on the Add User button:

3

Now you need to fill in the Email field with the [email protected] email address and then click on the Add User button:

The staff account for Elfsight with [email protected] email has been added.

Remove Elfsight user

It’s important to delete the users you gave access to your website's backend to when they no longer need it.

1

Log in to your Carrd website's backend, select the website you'd like to remove access from, and click on the Share icon:

2

Find the Elfsight user and click on the Cancel button:

3

Confirm the cancelation by clicking on the checkbox and then click on the Cancel Access button:

The user has been successfully removed.

Is it safe to provide Elfsight with access?

We request access to a website's backend to work with our widgets only. Our high skilled developers who are extremely good at Carrd will come to the rescue and make things right for you! We're not going to work with any other elements on your website.

If you have any questions left, please feel free to contact our Support Team, we will be delighted to assist.