How to provide access to Prestashop website

Sometimes Elfsight Support Team might request temporary access to your Prestashop website's admin panel. This article explains the reasons why and the way of sharing access.

In this article

Why we might need access

Here are the basic reasons:

  • to help you install your widget
  • to fix compatibility issues
  • to customize your widget

5 easy steps to provide access

To give us access you need to add a new temporary user. First of all, you need to create a Profile. To do it, you need to:

Log in to your Prestashop panel, go to Configure Advanced Parameters Team (1), open the Profiles tab (2) and click Add New Profile (3):
Name the profile (1), click Save (2), and go to the Permissions tab to put the needed checkboxes (3):
Choose the created Elfsight profile in the column and select the checkboxes:

Here is the list of permissions that you need to select:

  1. Improve
  2. Modules
  3. Module Manager
  4. Modules
  5. Alerts
  6. Updates
  7. Module Catalog x3
  8. Module Selections x2
  9. Design
  10. Theme&Logo
  11. Pages Configuration
  12. Advanced Customization
  13. Payment
  14. International

So your profile permissions should look like this:

After the profile is created, we can move forward.

Go to the Employees tab (1) and click Add new employee button (2):

Fill in the required fields:

  • First name: Elfsight
  • Last name: Support
  • Email address: [email protected] (1)
  • Password: create your password
  • Default page: Dashboard
  • Language: English
  • Permission profile: Elfsight (2)

Then click Save (3):

The user has been successfully created.

All you need to do is to provide us with this profile's created login and password.

Remove Elfsight user

It’s important to delete the users you gave access to your website's backend to when they no longer need it.

Go to Configure (1) Advanced Parameters (2)Team (3), and find your created user:
Click the More button and delete this user:

The user has been successfully removed.

Is it safe to provide Elfsight with access?

We request access to a website's backend to work with our widgets only. Our high skilled developers who are extremely good at Prestashop will come to the rescue and make things right for you! We're not going to work with any other elements on your website.

If you have any questions left, please, feel free to contact our Support Team, we will be delighted to assist.

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