Why my Google Reviews widget doesn't update
If your newest Google reviews are not showing in the widget, don’t worry — this is usually caused by caching. The Google Reviews widget uses a 72-hour cache, so new reviews may appear with a delay.
How does caching work?
Caching helps the widget load faster and reduces the server load. Here's what happens:
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New Google review
A customer leaves a new review on Google.
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Review check
The widget checks your Google source for new reviews every 72 hours.
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Cache refresh
The widget stores retrieved reviews in the cache for faster loading.
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Reviews appear
Visitors see reviews from the cache until the next update.
Once the cache refreshes, new reviews will appear automatically in your widget.
Need help?
Contact our Support Team if:
- Your new reviews are still missing after 72 hours.
- You'd like to check whether a shorter cache interval is available for your source.
We'll be happy to assist! 🙌