Providing access to your Squarespace website

Sometimes Elfsight Support Team might request temporary access to your Squarespace website's admin panel. This article explains the reasons why and the way of sharing access.

In this article

Why we might need access

Here are the basic reasons:

  • To help you install your widget
  • To fix compatibility issues
  • To customize your widget

Inviting a contributor

To give us access, please add a new contributor following the steps below.

1
Log in to your Squarespace admin panel and go to Settings:
2
Click Permissions & Ownership:
3
Following that, click Invite Contributor:
4
Fill in the following Contributor information and confirm the action by clicking Invite.

The invitation has been successfully sent.

A contributor didn’t receive the invitation

In case a contributor didn’t receive the invitation, you can send the invitation link manually. For that, click on the contributor’s name within the Invites Sent field and copy the invitation link:

Now you can send it to a contributor via email.

Canceling an invitation

To remove access permissions, click on the contributor’s name within the Invites Sent field, press the action button (...) and choose to Cancel Invite:

Is it safe to provide Elfsight with access?

We request access to a website's backend to work with our widgets only. Our team of highly skilled developers will make sure to successfully install the widget for you. Rest assured that we're not going to work with any other elements on your website.

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