Providing access to your Squarespace website

Elfsight Support Team may occasionally need temporary access to your Squarespace website to install your widget or resolve functionality issues.

This guide will show you how to grant us access and remove it when it's no longer required.

Providing access

To give us access, you need to add a new contributor. This is how you can do this.

1

Log in to your Squarespace admin panel and go to Settings by clicking on ⚙️:

2

Click Permissions & Ownership → Invite Contributor:

3

Fill in the following Contributor information and confirm the action by clicking Invite.

• Name: elfsight
• Email: [email protected]
• Permissions: Administrator

The invitation has been sent. We will get a notification that we can now access your Squarespace website.

If something went wrong and we didn't receive your invitation, you can send us the invitation link manually. To find it, click on elfsight within Invites Sent:

Removing Elfsight user

Once our work is complete, feel free to remove Elfsight from your contributors.

1

Click on the contributor’s name within Invites Sent, press the action button (...) and choose to Cancel Invite:

2

Click Confirm:
All done! Elfsight user has been removed.

We request access to a website's backend to work with our widgets only. Our team of highly skilled developers will make sure to successfully install the widget for you. Rest assured, your website is in capable hands 🙂