Why my Facebook Reviews source doesn't work
Sometimes when you try to add your source to the Facebook Reviews widget, you may see the following error:
This article provides several troubleshooting steps you can try to resolve the issue.
In this article
Verify the Correct Facebook URL
Incorrect format of the source link is one of the most common reasons leading to this issue. Please make sure that you stick to the correct URL format:
Check Your Filter Settings
Don't forget to double-check your Filters on the Source tab:
Make sure that you didn't exclude the reviews or limit the number of reviews to display:
Review Your Privacy Restrictions
Your Facebook account settings may also be the root of the trouble. Facebook allows its users to make their accounts private or to control the age and the country of their Facebook viewers. Sadly, our widget supports only public content without any restrictions.
You can switch your Facebook account to public in your profile settings:
In addition to that, make sure that you've removed all the other restrictions: age, country, etc.