My Facebook Reviews source doesn't work

Sometimes when you are trying to add your source to the Facebook Reviews widget, you may face the following issue:

Why does it happen?

First of all, you should check your Facebook account settings. Facebook allows its users to make their accounts private or to control the age and the country of their Facebook viewers.

Our widget supports only public content without any restrictions.

What should I do?

All you need to do is to switch your Facebook account to public. Please go to your profile settings:

And make sure that you've removed all the restrictions: age, country, etc.

In case you have further questions or need our assistance, please contact our support team at https://help.elfsight.com/contact, we will do our best to help you.

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