Why my Whatsapp chat widget doesn't work

This article will help you understand why your Whatsapp widget might not work and how you can fix this issue.

Basically, our widget is an interface that connects your website to WhatsApp. So when you click Start Chat, you get redirected to the mobile or desktop WhatsApp messenger, and the chat takes place on WhatsApp side.

Thus, to use the widget, your visitors need to have access to the WhatsApp messenger.

In case you have further questions or need our assistance, please contact our Support Team, we will do our best to help you.

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