How to link WhatsApp Business account to WhatsApp Chat widget

As our WhatsApp Chat widget supports URLs, you can link it to your WhatsApp Business account via a short link. 

In this article, you will find a step-by-step guide on where to find the link and how to add it to the widget. 

1
Open WhatsApp Business app and go to More optionsBusiness Tools:

2
Tap Short link:

3
You'll see the auto-generated URL. 
In case you need to add a pre-filled message, turn the Message toggle on, type the text and click OK:

Copy the URL by clicking on the link icon:

4

Paste it to the widget configurator, ContentPhone Number or URL field:

Done! Now you'll receive your website visitors' messages in your WhatsApp Business app.

Did this article answer your question? Share your feedback: Thanks for sharing your feedback. It helps us grow! There was a problem submitting your feedback. Please try again later.

Still looking for assistance? Contact Us Contact Us